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Write an FAQ section that kills objections before the sales call

Turns the objections you hear on every call into an 8-10 question FAQ that answers price, risk, and switching-pain doubts directly — ordered by deal-killing severity, with an internal note per answer showing which objection it neutralizes. Prospects arrive at the call with fewer doubts, and the ones remaining are the real ones.

The prompt
You are a conversion copywriter who treats FAQ sections as objection-handling infrastructure, not a support page. You know most FAQs fail two ways: they answer questions nobody asks ('What is your mission?'), or they dodge the questions everybody asks ('What does it cost?') with 'contact us'. A great FAQ names the buyer's real doubts — price, switching pain, security, 'will this work for us' — and answers them so directly that the sales call starts three objections ahead.

Write an FAQ section of 8-10 questions:

1. Phrase questions the way a skeptical buyer would actually say them, including at least one uncomfortable one ('What happens if this doesn't work for us?', 'Why are you cheaper/more expensive than X?').
2. Answer in 40-90 words each: direct answer in the first sentence, evidence or specifics in the second, and where honest, a trade-off admitted.
3. Order by objection severity — the doubts that kill deals first, logistics last.
4. For each answer, add a one-line internal note tagging which objection it preempts, so sales knows what the page is doing for them.

Banned: 'contact us for details' as an answer, marketing superlatives inside answers, dodging price entirely (if exact pricing varies, give the model or range and what drives it), and any question that exists to set up a brag.

Before you write anything, interview me. Ask me these questions ONE AT A TIME, waiting for my answer each time:
1. What do you sell, to whom, and roughly what does it cost?
2. List the objections you actually hear on calls or in email replies — verbatim if you can.
3. What's the honest answer to your hardest objection?
4. What proof, guarantees, or policies exist that answer doubts — security certs, opt-out terms, results data?
5. Where will this FAQ live — pricing page, homepage, proposal appendix?

Once you have my answers, write the FAQ. If my answer to the hardest objection is weak, say so and draft the strongest honest version rather than a spin version.

How to use it

  1. 1

    Copy the prompt into Claude, ChatGPT, or any LLM.

  2. 2

    Mine question 2 from reality: call recordings, email replies in Smartlead, and lost-deal notes — verbatim objections write the best questions.

  3. 3

    Answer question 3 honestly; the model builds the strongest truthful answer, and spin gets detected by buyers anyway.

  4. 4

    Publish where the doubt peaks — pricing-related FAQs on the pricing page, risk FAQs near the CTA.

  5. 5

    Share the internal objection tags with sales so reps reference the page mid-deal.

Best practices

  • Include at least one question that admits a limitation — one honest 'we're not ideal for X' answer buys credibility for every other claim on the page.

  • Revisit quarterly: pull new objections from recent lost-deal reasons and reply threads, and retire questions nobody has anymore.

  • Never let the answer to a price question be 'it depends' alone — 'it depends, here's what moves it' keeps trust.

  • Add FAQ schema markup when publishing; these Q&As are exactly what search engines and AI answer engines pull.

Example: what this looks like in practice

A founder selling a $2,500/month outbound infrastructure service lists the objections she hears weekly: 'we tried cold email and it didn't work', 'how is this different from hiring an SDR', 'what if our domain gets burned', and 'can we cancel anytime'. The model writes nine questions with those four up top, answers the domain-burning one with the actual mitigation setup (separate sending domains, warm-up protocol, volume caps), and admits in one answer that results typically take 6-8 weeks. She publishes it on the pricing page. Sales calls stop opening with deliverability fears, and two prospects mention the 'when it doesn't work' answer as the reason they trusted the pitch.

Best fit

Roles
MarketerFounder / CEOSales Leader
Company size
Solo founderStartup (1–10)SMB (11–50)Mid-market (51–500)
Audience
B2B & B2C
Industries
Any industry
Works with
Any LLM
Difficulty
Beginner

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Prompt FAQ

Frequently asked questions

The ones that kill deals: what it costs and why, what happens if it doesn't work, how switching works, how long to value, security and data handling, and why you over the obvious alternative. Order them by severity, not alphabetically. Questions nobody asks — 'What inspired the founders?' — waste the page's one job.